Host
Department
Wildfire – New Kitchen. New Concept.
Wildfire, a bold new concept centred around the art of live-fire cooking. Expect an indulgent, flavour-driven menu built around bold dishes designed to be shared at the table, fuelled by sustainably sourced binchotan, charcoal and oak. With fire, smoke and exceptional ingredients at the heart of the experience. A fresh approach to sharing food big flavours and generous plates.
The Role
As Host, you’ll be the friendly face welcoming guests to our venue, setting the tone for a warm and memorable hospitality experience from the moment they arrive. You’ll manage bookings, coordinate seating, and provide excellent customer service, helping to create a smooth, organised, and inviting environment for both guests and the team.
We’re looking for a personable, organised individual who loves working with people and thrives in a busy hospitality setting.
In this role you will:
- Greet and welcome guests on arrival with a warm, professional manner;
- Manage reservations and walk-ins, ensuring efficient table allocation and minimal wait times;
- Maintain clear communication with the front-of-house team to coordinate smooth service flow;
- Handle guest enquiries and requests promptly and courteously;
- Assist with setting up the dining area and maintaining cleanliness and presentation standards;
- Support the team during busy periods by assisting with basic front-of-house duties as needed;
- Provide guests with information about the menu, specials, and venue facilities when required;
- Represent the venue positively and uphold brand values at all times.
About You
The ideal candidate will have:
- Previous experience in a hospitality front-of-house role (host, receptionist or similar preferred);
- A friendly, approachable personality with excellent communication skills;
- Strong organisational skills and the ability to multitask effectively;
- Confidence working in a fast-paced environment, remaining calm under pressure;
- A team-player attitude with a flexible and proactive approach;
- A genuine passion for delivering outstanding customer service;
- A professional appearance and attitude.
As Host, you’ll be the first impression guests have of our venue — playing a vital role in creating a welcoming atmosphere and ensuring every visit starts on the right note.
We Offer
- Competitive salary
- Performance-related bonus scheme
- 24/7 employee assistance programme
- Staff social events
- Staff referral scheme
- 50% off food at our café
- Free meals on shift
- Opportunities for career growth and development